Legal Notice
Find all legal information, privacy policies, cookies, accessibility and terms of use in one place.
Website Information
The information below identifies the publisher of this website and provides the main details regarding her professional practice.
Publisher
Contact
Privacy Policy
Your personal data is handled confidentially and processed in accordance with the General Data Protection Regulation (GDPR), solely for the professional activities of Amina Lumen.
Personal Data That May Be Collected
- First and last name
- Email address
- Phone number
- Postal address, where required
- Portuguese Tax Identification Number (NIF), where required for invoicing
- Information required for appointments and therapeutic follow-up
Purpose of Data Processing
Your personal data is used exclusively for:
- Managing appointments
- Communication before or after a session
- Issuing invoices
- Therapeutic follow-up
- Providing relevant information, with your consent where required
Data Retention
Your personal data is retained only as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.
Your Rights
You may request access to, correction, deletion, restriction of processing, objection or data portability at any time by contacting:
contact@aminalumen.com
Accessibility Statement
Amina Lumen is committed to making this website accessible to everyone, regardless of their abilities, device or assistive technology.
Our Commitment
Particular attention is given to readability, intuitive navigation, colour contrast, clear page structure and compatibility with modern browsers and devices.
Continuous Improvement
Accessibility is an ongoing process. This website is regularly reviewed and improved to provide an increasingly inclusive experience.
If you experience any difficulty accessing this website or its content, please contact me. I will do my best to provide an appropriate solution as quickly as possible.
Terms of Use
By using www.aminalumen.com, you agree to these Terms of Use, which govern access to the information and services provided on this website.
Website Access
This website is freely accessible via an internet connection. While every effort is made to ensure availability, uninterrupted access cannot be guaranteed.
Purpose of the Information
The content is provided for educational and informational purposes only. It does not constitute medical advice, diagnosis or treatment, and does not replace consultation with a qualified healthcare professional.
Intellectual Property
All texts, photographs, illustrations, graphics, logos and other content are protected by intellectual property laws. Reproduction or use without prior written permission is prohibited.
Use of the Website
Users agree to comply with applicable laws and not to interfere with the website's operation, security or the rights of others.
Changes to These Terms
These Terms of Use may be updated at any time to reflect legal, technical or professional developments.
Cancellation & Rescheduling Policy
To ensure fair scheduling and make appointments available to everyone, the following policy applies to all bookings.
Cancellation or Rescheduling
Appointments may be cancelled or rescheduled free of charge up to 48 hours before the scheduled time. After this deadline, the session may be charged in full, except in exceptional circumstances.
Unexpected Circumstances
If illness, an emergency or circumstances beyond your control prevent you from attending, please contact me as soon as possible so we can find the most appropriate solution.
Late Arrival
Late arrivals may result in a shorter session to avoid delaying subsequent appointments. Significant delays without prior notice may be considered a cancellation.
Payment
Payment terms are provided when booking. By confirming your appointment, you acknowledge and accept this cancellation policy.
Transparency & Commitment
This Legal Notice may be updated to reflect changes in legislation, regulations or the services offered by Amina Lumen. Every effort is made to keep the information accurate, up to date and respectful of your rights.
Need clarification? I'm happy to help.